Privacy Policy

Last updated: April 2025

1. Data Controller

23people SpA ("23people", "we", "us", or "our"), headquartered in Santiago, Chile, is the controller of personal data collected through the website 23people.io.

Privacy inquiries: contacto@23people.io

2. Data We Collect

We only collect data you voluntarily provide to us:

  • Contact form: name, email address, phone number (optional), company name (optional), and your message.
  • Navigation data: we may collect anonymous technical data (browser type, pages visited) to improve the site.

We do not collect sensitive data or payment information through this site.

3. Purpose of Processing

We use your data exclusively to:

  • Respond to your inquiry or contact request.
  • Schedule meetings or send information about our services if requested.
  • Improve the website experience.

We do not use your data for bulk marketing without your explicit consent.

4. Legal Basis

Processing is based on your consent when submitting the contact form and on our legitimate interest in responding to commercial inquiries, in accordance with Chilean Law 19.628 on the Protection of Private Life.

5. Data Retention

We retain your data as long as necessary to manage your request and, if a business relationship is established, for its duration plus any legally required period. If no business relationship results, data is deleted 12 months after the last contact.

6. Data Sharing

We do not sell or transfer your personal data to third parties. We may share it with service providers that assist us in operating the site (e.g., CRM or email tools), who are contractually bound to maintain confidentiality.

7. Third-Party Services — Cloudflare Turnstile

Our contact form uses Cloudflare Turnstile, an anti-spam verification service provided by Cloudflare, Inc. Turnstile may collect technical information from your device and browser (such as IP address, user agent, and behavioral signals) to determine whether you are a human user, without presenting traditional visual CAPTCHA challenges.

This information is processed by Cloudflare under their own privacy policy. For details, see the Turnstile Privacy Addendum.

7. Your Rights

You have the right to:

  • Access your personal data that we process.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to the processing of your data.

To exercise these rights, email us at contacto@23people.io. We will respond within 30 business days.

8. Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or improper disclosure.

9. Changes to This Policy

We may update this policy from time to time. The current version will always be available on this page with the last updated date shown at the top.