Shared vocabulary
23people glossary
Definitions for the technology, delivery, talent, security, and sustainability vocabulary used by 23people.
- DORA
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A set of delivery metrics used to understand software delivery performance, including deployment frequency, lead time, change failure rate, and recovery time.
- SPACE
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A framework for measuring developer productivity across satisfaction, performance, activity, communication, and efficiency rather than relying on a single output metric.
- Strangler fig pattern
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An incremental modernization approach that routes capabilities from a legacy platform to new services until the old system can be retired safely.
- ISO/IEC 27001
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An international standard for information security management systems and the governance controls used to protect information assets.
- ISO/IEC 27001:2022
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The current edition of the information security management standard. 23people certificate reference: QCC/5290/0326.
- Nearshoring
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Working with technology professionals in a nearby region whose business hours and working culture overlap with the client team.
- Staff Augmentation
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A dedicated LATAM professional joins a client project while 23people manages recruitment, payroll, and benefits for an engagement of six months or more.
- Hunting TI
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Technical recruitment in which 23people validates specialized candidates and the selected professional joins the client payroll directly.
- TaaS
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Technology Talent as a Service: short-term placement of 23people engineering staff for specialized projects of less than six months.
- AI Engineering Training
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A six-to-eight-week methodology engagement that helps teams already using AI tools deliver better, measured through delivery, adoption, competence, and business outcomes.
- AI Skills Assessment
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A diagnostic that measures how an engineering team uses AI tools and identifies the capabilities needed for safer, more effective delivery.
- Cohort
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A group of participants who move through the same training experience together, with shared practice, accountability, and measurement.
- Pre/post measurement
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Comparing baseline (T0) and follow-up (T1) measures to distinguish a change from an assumption about improvement.
- Methodology vs. tool
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A methodology defines how a team works and measures outcomes; a tool is the product used in that workflow. The two should not be confused.
- Enterprise integrations
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Connecting critical systems such as SAP, ERPs, CRMs, payment platforms, and healthcare systems so information moves reliably between them.
- Cloud Optimization
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Reducing AWS, Azure, or GCP operating costs while protecting performance and reliability; 23people targets measurable savings.
- SBTi
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The Science Based Targets initiative, which provides guidance for companies setting emissions-reduction targets grounded in climate science.
- Ley 21.719
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Chile’s personal-data protection reform, relevant to organizations preparing their privacy governance and compliance practices.
- Case study
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A documented example of a client challenge, intervention, and outcome that provides evidence for a service claim.
- Service proof
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The case evidence, metrics, and client context used to substantiate a service promise rather than leaving it as an unsupported claim.
- Business delta
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The measurable change in a business outcome that connects engineering or training activity to organizational value.